ABOUT DFS
   A Message from DFS Group Chairman and CEO Edward Brennan Welcome to the world of DFS. I appreciate your interest in DFS Group Limited and hope that the information provided here will give you a better understanding of our company, one of the world’s largest and most progressive retailers.
 
  From its inception DFS has focused on a specific customer-- the international traveler. Our customer seeks high quality merchandise presented in an inviting shopping environment. Our exclusive worldwide guarantee assures customers that DFS will stand by its products and will exchange, repair or accept the return of merchandise when accompanied by a receipt.
 
  DFS is an entrepreneurial business, yet we have a deep appreciation for the many relationships that have made us successful. Our history and our future are based on the building and maintaining of partnerships in all facets of our business, and this is an essential part of the DFS culture. First and foremost, at the heart of DFS is our team of employees around the world who are united in our mission to be the best travel retailer in the industry. Finding the right people and then developing and nurturing their careers is a primary commitment of DFS management.

  Our business is based on internationally recognized luxury brands, contemporary and fashion labels, as well as destination specific merchandise. We are proud of the long standing partnerships we have with many key brands, and we will continue to seek and build relationships with new or emerging brands.

   Government partners at our airport concessions,  travel agencies which bring customers to our stores, and the marketing groups that work to attract international travelers to our destinations are all part of the extended DFS family.
 
  At DFS we are proud of our successes over the years. I hope you enjoy the more detailed description of our business which follows. And, of course, we hope you will choose to shop with us soon.
Sincerely,

Ed Brennan

Chairman and CEO