Please follow the instructions to the baggage claim hall after the plane stops. You can take the ferry to the terminal and go directly to the baggage reclaim hall, if the plane stops at a distance from the terminal.
Please go to the corresponding baggage carousel to pick up your baggage according to the instructions. To prevent getting baggage wrong and lost, please take good care of the baggage tag and cooperate with the staff to carry out random inspections on the baggage. For baggage questions, please check at the baggage enquiry counter.
After picking up your baggage, please go to the ground transportation center and leave the airport by various means of transportation.
Terminal 1:
1. 25 domestic airlines represented by Haikou Meilan International Airport:
Air China CA, China Eastern Airlines MU, Shanghai Airlines FM, Shenzhen Airlines ZH, Sichuan Airlines 3U, Shandong Airlines SC, Xiamen Airlines MF, Juneyao Air HO, 9Air AQ, Donghai Airlines DZ, Qingdao Airlines QW, Chengdu Airlines EU, Tibet Airlines TV, Jiangxi Air RY, China United Airlines KN, Okay Airlines BK, Colorful Guizhou Airlines GY, Hebei Airlines NS, China Express G5, Loong Air GJ, Kunming Airlines KY and Longjiang Airlines LT,Spring Airlines 9C,Air Guilin GT,Joyair JR
Baggage enquiry service tel.: 0898-69966697
Meilan Airport Baggage Inquiry WeChat Official Account:
2. Domestic airlines represented by Hainan Airlines (9):
Tianjin Airlines GS, West Air PN, Lucky Air 8L, Capital Airlines JD, Guangxi Beibu Gulf Airlines GX, Air Changan 9H, Fuzhou Airlines FU, Suparna Airlines Y8, Urumqi Airlines UQ
Baggage inquiry service tel.: 0898-65751538
Terminal 2:
1. Hainan Airlines HU
Baggage inquiry service tel.: 0898-65678213
2. China Southern Airlines CZ, Chongqing Airlines OQ
Baggage inquiry service tel.: 0898-65757313
1. Service Objects:
Elderly passengers aged 70 and above, in good health, with self-care ability, travelling alone or with companions all aged 70 or above, who have not applied to the airline for unaccompanied service and require assistance in claiming their baggage, travelling on 25 airlines represented by Haikou Meilan International Airport, including Air China CA, China Eastern Airlines MU, Shanghai Airlines FM, Shenzhen Airlines ZH, Sichuan Airlines 3U, Shandong Airlines SC, Xiamen Airlines MF, Juneyao Air HO, 9Air AQ, Donghai Airlines DZ, Qingdao Airlines QW, Chengdu Airlines EU, Tibet Airlines TV, Jiangxi Air RY, China United Airlines KN, Okay Airlines BK, Colorful Guizhou Airlines GY, Hebei Airlines NS, China Express G5, Loong Air GJ, Kunming Airlines KY, Longjiang Airlines LT, Spring Airlines 9C,Air Guilin GT,Joy Airlines JR.
2. Service Guarantee Process:
Call the service hotline 0898-69966697 to make an appointment
Provide flight information and the contact details of the reservation person, the passenger and the pick-up person
Reservations will not be accepted 60 minutes before the flight lands
Assisting passengers to claim their baggage after the flight lands
Guide passengers to baggage reclaim exit
After disembarked from the aircraft, please go to quarantine and border inspection.accordingly.
Please accept customs quarantine and immigration inspection according to the relevant requirements of the joint inspection unit.
Please go to the corresponding baggage carousel to pick up your baggage according to the instructions. To prevent getting baggage wrong and lost, please take good care of the baggage tag and cooperate with the staff to carry out random inspections on the baggage. For baggage questions, please check at the baggage enquiry counter.
Customs inspection: Please fill out the Customs of the People's Republic of China - Declaration Form for Import/Export of Articles for Personal Use and select the channel of "Goods to Declare" (also known as the "Red Channel") for customs clearance if you have goods to declare; Please select the channel of "Nothing to Declare" (also known as "Green Channel") if you have nothing to declare.
After picking up your baggage, please go to the ground transportation center and leave the airport by various means of transportation.
International and Hong Kong, Macao and Taiwan departure areas:
Hong Kong Airlines(HX),Scoot Airways(TR),Cathay Pacific Airways(CX),Batik Airways(OD),Thai Lion Airways(SL),Thai Vietjet Airways(VZ), Jetstar Asia Airways(3K),Sichuan Airlines (3U)[international route],T'way Air(TW),Hunnu Air(MR),9Air[international route],Vietjet Air(VJ),Cambodia Airways(KR),Juneyao Air (HO)[international route],Fire fly(FY),Greater Bay Airlines(HB).
Baggage enquiry service tel.: 0898-69966702