Customer service hotline:  +86 0898-966114(English is available as a service language,24h)

Complaint hotline:  +86 0898-966114(English is available as a service language,24h)

Complaint email address: mljc315@mlairport.com

Fax:  +86 0898-6576 2222

Correspondence address: Meilan International Airport, Haikou 571126, Hainan Province, China

Comments

Meilan Airport Emergency Center Tel:+86 0898-65751920(English is available as a service language,24h)

Meilan International Airport VIP Lounge Service:  +86 0898-69966001(English is available as a service language,24h)

Meilan International Airport Baby Care Lounge Service:  +86 0898-69966724(English is available as a service language,24h)

Meilan International Airport Police Station: +86  0898-65760669(English is available as a service language,24h)

Meilan International Airport Bus:  +86 13098988001,  +86 13098988002(English is available as a service language,24h)

Meilan International Airport Transit Bus:  +86 0898-66663066(English is available as a service language,24h)

Meilan International Airport Inter-city Bus: +86  0898-66668855(English is available as a service language,24h)

High-speed railway ticket booking hotline:  +86 95105105 (English is not available as a service language,24h,prefixing area code of departure city when booking tickets in another city)

Customer service hotline of railway:  +86 12306(English is not available as a service language,24h)

China United Airlines (KN), Shanghai Airlines (FM), Shenzhen Airlines (ZH), Xiamen Airlines (MF), Kunming Airlines (KY), Juneyao Air (HO), Jiangxi Airlines (RY), Eastern Airlines (MU), Shandong Airlines (SC), Chengdu Airlines (EU), Hebei Airlines (NS), Colorful Guizhou Airlines (GY), Qingdao Airlines (QW), Air China (CA), Okay Airways (BK), Tibet Airlines (TV), Loong Air (GJ), Sichuan Airlines (3U), Donghai Airlines (DZ), China Express (G5), Longjiang Airlines (LT), 9 Air (AQ).

Service booking hotline:  +86 0898-966114(English is available as a service language,24h)

Hainan Airlines (HU), Urumqi Air (UQ), Air Changan (9H), Suparna Airlines (Y8), Beibu Gulf Airlines (GX), Air Guilin (GT), Fuzhou Airlines (FU), Lucky Air (8L), West Air (PN), Capital Airlines (JD), Tianjin Airlines (GS). You need to contact the customer service of the corresponding airline for telephone consultation and reservation. Relevant information can be inquired in "Flight Information - Airlines".

China Southern Airlines (CZ), Chongqing Airlines (OQ). Service booking hotline:  +86 95339(English is available as a service language,24h)

Lost and Found at Terminal 1: +86 0898-69966725 (English is available as a service language, and staff will be present 30 minutes prior to the expected arrival of the first inbound flight of the day and will leave 30 minutes after the arrival of the last inbound flight).

Lost and Found at Terminal 2: +86 0898-69967306 (English is available as a service language, and staff will be present 30 minutes prior to the expected arrival of the first inbound flight of the day and will leave 30 minutes after the arrival of the last inbound flight).

Domestic baggage storage counter:  +86 0898-966114(English is available as a service language,24h)

Domestic terminal baggage inquiry service hotline:

 +86 098-6996697 (excluding China Southern Airlines, Chongqing Airlines, Hainan Airlines, Tianjin Airlines, Capital Airlines, West Air, Lucky Air, Beibu Gulf Airlines, Air Changan, Fuzhou Airlines, Air Guilin, Suparna Airlines and Urumqi Air)(English is not available as a service language, and service hours are from 08:00 or the earliest inbound flight time until the end of the flight operations)

 +86 098-65751538: Urumqi Air, Air Changan, Suparna Airlines, Beibu Gulf Airlines, Air Guilin, Fuzhou Airlines, Lucky Air, West Air, Capital Airlines, Tianjin Airlines(English is not available as a service language, and service hours are from 08:00 or the earliest inbound flight time until the end of the flight operations)

 +86 0898-65678213：Hainan Airlines(English is not available as a service language, and service hours are from 08:00 or the earliest inbound flight time until the end of the flight operations)

 +86 0898-65757313: China Southern Airlines(English is not available as a service language，08：00-23：00)

Freight space reservation hotline:  +86 0898-69966941(English is not available as a service language,4: 00 to 1:00 the next day)

Freight business office:  +86 0898-69966955(English is not available as a service language,4:00-23:00)

Enquiry of inbound and outbound goods: +86 0898-69966957(English is not available as a service language,24h)

Freight fax:  +86 0898-69966942(English is not available as a service language,24h)

Customer service hotline for duty-free shop of Meilan International Airport:  +86 0898-96656(English is not available as a service language,24h) 

Address for Complaint: Discipline Inspection Office of the Commission for Discipline Inspection on the first floor of the office building,Meilan International Airport, Haikou City, Hainan Province.

Code: 571126 

Reporting Tel.:86 0898-69966110 (English is not available as a service language,Working Day,8:30-12:00 AM, 13:30-17:00 PM) 

Tar, scope and content of the report: It mainly accepts suspected violations of laws and disciplines among party members, party member officials, party organizations, other offcials and employees managed by the company and personnel managed by subordinate units at the same level of Meilan Airport (HAK); Clues on suspected job-related crimes will be uniformly transferred to the discipline inspection commission (disciplinary inspection department) at a higher level for handling.