Terminal 1, Terminal 2 and aviation tourism city.
Haikou Meilan International Airport WIFI has covered Terminal 1, Terminal 2 and aviation tourism city. Passengers can use mobile phones, tablet computers or laptops to access the Internet through free WIFI at Meilan Airport.
1. Instructions for Domestic Passengers:
01 Select the network: Airport WiFi Free-Meilan.
02 Open any webpage through your browser, and you will be redirected to the WiFi login page.
03 Log in with SMS verification: Enter your phone number, receive the verification code via SMS, enter the code, and click "Login".
2. Instructions for International Transfer Passengers:
Foreign travelers can obtain WiFi access credentials using valid identification documents such as ID cards, passports, or Hong Kong and Macau Travel Permits at the WiFi self-service ticket machine. Specific installation locations and operating steps are as follows:
01. Ticket Machine Locations:
T2 Departure Quarantine Channel, International Area, 4th Floor, T2
T2 Arrival Security Check, International Area, 1st Floor, T2
T2 Arrival Police Visa Office, International Area, 1st Floor, T2
T2 Arrival Health Inspection Area, International Area, 1st Floor, T2
02. Ticket Machine Operating Steps:
Step 1: On the home screen of the ticket machine, select the corresponding document type based on the document you hold.
Step 2: Place the document face down and push it into the document recognition area.
Step 3: After the document is recognized, the screen will display the WiFi credentials (username and password). You can print the credentials if needed.
Step 4: Enable the wireless LAN function on your device and connect to the airport's WiFi network named Airport WiFi Free-Meilan. The authentication page will pop up automatically; if not, you may need to manually access it through the WiFi settings.
Terminal 1
Bank of Communications ATM: At the security check entrance in Area A of Gate 1 in the Domestic Departure Hall
Terminal 2
Bank of Communications ATM: Between Gates 2 and 3 in the Domestic Arrivals Hall
Bank of China ATM: Between Gates 2 and 3 in the Domestic Arrivals Hall
China Merchants Bank ATM: Between Gates 2 and 3 in the Domestic Arrivals Hall
Agricultural Bank of China ATM: Between Gates 2 and 3 in the Domestic Arrivals Hall
Agricultural Bank of China ATM: Near Island E in the Departure Hall
Terminal I(Domestic)
(1)Next to McDonald's at Gate 1 of the departures hall(Due to construction in the terminal,it is temporarily out of service)
(2)Opposite boarding gate 20 in the restricted area of the departure hall(Due to construction in the terminal, it is temporarily out of service)
(3)Opposite boarding gate 10 in the restricted area of the departure hall
Terminal II(Domestic)
(1)The east side of Central Commercial Back Street in the restricted area of departure hall
(2) 30 meters from the Enquiry in the west part of the domestic waiting hall
Terminal II(International)
(1) Located diagonally opposite Gate 46
24-hour service
T1 (1 station and 1 room in total):
Arrivals hall: inside Gate 1 on 1F
Departures hall: opposite to Gate 16 in the security check
T2 (1 station and 3 rooms in total):
Arrivals hall: opposite to Gate 5 on 1F
Departures hall: next to the staff passage outside the security check at No.1 on the east side of 3F;
Next to Gate 245 of the remote aircraft stand on 1F of northwest airside concourse in security check
International departures hall: opposite to Gate 46 on 4F
The emergency center of Haikou Meilan International Airport is an emergency rescue organization in the airport, with six medical centers, such as emergency center, emergency station and emergency room, all of which are on duty 24 hours a day. The configured ambulance vehicles and facilities are formulated according to GB18040-2019 Requirements of Emergency Medical Service Facilities and Equipments for Civil Transport Airport. The scope of medical practice is preventive health care, general medicine, internal medicine, surgery, emergency medicine, medical laboratory and traditional Chinese medicine.
Undertake medical assistance for passing passengers (responsible for emergency visits), medical assistance and health consultation for critically ill passengers. Provide all kinds of high-quality medical services for the vast number of passengers and on-site employees.
Meilan Airport Emergency Center Tel: 0898-65751920
Near Gate 2, outside security check at Terminal 1
The west side of the check-in island E, outside security check at Terminal 2
Baggage packing and express delivery
Baggage packing and express delivery
Terminal 1:
They are located next to check-in counter No.17 in the departures hall and diagonally opposite the Gate 2 of the arrivals hall.
Terminal 2:
They are located at diagonally rear of island A in the departures hall on 3F and diagonally opposite the Gate 5 of the arrivals hall on 1F.
Provide medium and short term baggage deposit service for passengers.
04:30am-the end of the Departure flights
07:30am-the end of the Arrival flights
Terminal I(Domestic)
(1)Near the staircase at the boarding gate 211-215 of the restricted area in the departure hall
Terminal II(Domestic)
(1)Near boarding gate 33 of the restricted area in the departure hall
(2)Near boarding gate 59 of the restricted area (in)the departure hall
Terminal II (International)
(1)Near boarding gate 44 of the restricted area in the departure hall
There are 4,900 seats with USB interface and five-hole socket in the waiting area of Terminal 2 of Meilan International Airport.
Inside the gate 3 of the T1 departures hall、Beside the gate 2 of the T2 departures hall.
Inside the gate 3 of the T1 departures hall、Beside the gate 2 of the T2 departures hall.
Introduction:
Visual video inquiry terminals are placed inside the gate 3 of the T1 departures hall、Beside the gate 2 of the T2 departures hall, which can realize the functions of real-time consultation and self-service flight inquiry.
Terminal 1:
Point Location | Region | Specific Point Location | Quantity |
Terminal 1 | Departure hall | Area B of the security check outside the isolation area | 1 |
Departure hall | next to the self-service check-in at the departure hall gate 1 | 1 | |
Departure hall | information desk at the departure hall gate 3 | 1 | |
Arrival hall | information desk at the arrival hall | 1 | |
Baggage claim hall | pillar opposite No.8 baggage claim | 1 | |
Baggage claim hall | west arrival interlayer of the security booth | 1 | |
Baggage claim hall | east arrival interlayer of the security booth | 1 | |
West corridor | pillar opposite No.13 boarding gate | 1 | |
West corridor | pillar opposite No.4 boarding gate | 1 | |
East corridor | pillar at the service counter area B inside the isolation area | 1 | |
East corridor | pillar at No.27 boarding gate inside the isolation area | 1 | |
VIP room | inside the East VIP hall | 1 |
Terminal 2:
Point Location | Region | Specific Point Location | Quantity |
Terminal 2 | Arrival hall | Entrance of railway station on Basement 1 | 1 |
Arrival hall | opposite the inquiry desk of the music city pilot area on the 1st floor | 1 | |
Arrival hall | inquiry desk at the gate 4 on the 1st floor | 1 | |
Departure hall | pillar opposite the HNA counter of island C on the 3rd floor | 1 | |
Departure hall | security check of the staff only at gate 2 in the west region on the 3rd floor | 1 | |
Departure hall | International Departure Hall on the 4th floor(next to No.7 security check) | 1 | |
International lounge | next to the information desk at No.46 boarding gate | 1 | |
International lounge | next to No.44 boarding gate | 1 | |
Transfer area | next to the elevator international entrance for international to domestic flights on the 2nd floor | 1 | |
International baggage claim hall | next to the No.1 baggage claim | 1 | |
Central shopping street | next to the East information desk | 1 | |
Central shopping street | next to the Shiguangtiandi shop, No.47 of the central shopping street | 1 | |
Central shopping street | next to the West information desk | 1 | |
Northwest corridor | next to Hainan Chicken restaurant in the central shopping street west of the isolation area | 1 | |
Northwest corridor | next to No.48 boarding gate | 1 | |
Northwest corridor | access opposite No.55 boarding gate | 1 | |
Southwest corridor | next to the Dicos at the No.60 boarding gate | 1 | |
Northeast corridor | next to the China Southern Airlines Global Shopping in the central shopping street east of the isolation area | 1 | |
Northeast corridor | next to No.35 boarding gate | 1 | |
Northeast corridor | wall opposite to No.41 boarding gate | 1 | |
Southeast corridor | next to the Dicos at the No.32 boarding gate | 1 | |
Northwest interlayer | wall at the intersection of No.48 and No.49 bridge | 1 | |
Northeast interlayer | wall at the northeast interlayer of No.35 and No.36 | 1 | |
Southwest interlayer | next to the toilet at the southwest interlayer | 1 | |
Baggage claim hall | next to the elevator at the east arrival interlayer | 1 | |
Baggage claim hall | next to the elevator at the west arrival interlayer | 1 | |
Baggage claim hall | next to the China Southern Airlines baggage inquiries opposite to No.6 baggage claim | 1 | |
VIP room | general service desk of the East VIP room | 1 | |
VIP room | general service desk of the West VIP room | 1 | |
Transfer area | domestic transfer service desk | 1 | |
Office area | inside the wall of East dining hall | 1 | |
Office area | inside the wall of West dining hall | 1 |
Haikou Airport City:
Point Location | Region | Specific Point Location | Quantity |
Haikou Airport City | hotel | beside the service desk of the hotel lobby | 1 |
the 1st floor | the escalator side of the transportation hub center (GTC) on the first floor of the Air Travel City | 1 | |
the 2nd floor | information desk on the 2nd floor of the Air Travel City | 1 | |
food plaza | beside the service desk on the 5th floor of the Air Travel City | 1 | |
the 10th floor | beside the gate of AOCC on the 10th floor of the Air Travel City | 1 |
1.On the left side of the exit of international arrival hall at Haikou Meilan International Airport (currency exchange)
2.Behind the check-in island A outside security checkpoint of the departure hall at Haikou Meilan International Airport (currency exchange)
3.On the opposite side of the Gate 46 in the security checkpoint of the international departure hall at Haikou Meilan International Airport (currency exchange and departure tax refund)
0898-65956997、0898-65771265
Foreign currency exchange service:
Exchange currencies include: United States Dollar, Euro, Hong Kong Dollar, New Zealand Dollar, Singapore Dollar, Pound, etc.
Exchange service of small currency:
Exchange currencies include:Korean Won, Thai Baht, Malaysian Ringgit, Russian Ruble, Philippine Peso, etc.
Tax refund:
Hainan departure tax refund:
As the only agent of departure tax refund business in Hainan, TransForex Currency launched the first pilot business of departure tax refund in China, providing high-quality tax refund service with Chinese characteristics for overseas tourists. Compatriots from overseas, Hong Kong, Macao and Taiwan purchase tax refund goods at designated tax refund stores in Hainan, and go to our airport outlets to handle tax refund before departure with valid certificates.
Business hours:operate according to the start and end time of international flights